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Bishop Digital UCE / SPAM Policy
The abuse and misuse of e-mail is a
serious problem, and Bishop Digital will not tolerate it.
Definition of UCE
(Unsolicited Commercial E-mail), or SPAM:
- The bulk UCE, promotional material, or other forms of
solicitation sent via e-mail that advertise any IP address
belonging to
Bishop Digital
Inc. or any URL (domain) that is hosted by Bishop Digital.
Unsolicited postings to newsgroups advertising any IP or URL
hosted by Bishop Digital.
The use of webpages set up on ISPs that allow
SPAM-ing (also
known as "ghost sites") that directly or indirectly
reference customers to domains or IP addresses hosted by Bishop Digital
Inc.
Advertising, transmitting, or otherwise making available any
software, program, product, or service that is designed to
facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in whole or
in part, to mask the true origin of the message.
For further information on mail abuse, please visit the
Mail
Abuse Prevention System (MAPS) website.
Repercussions of SPAM
Across the Web, it is generally
accepted that SPAM is an inconsiderate and improper business
practice.
SPAM is not only harmful because of its negative impact on
consumer attitudes toward Bishop Digital, but also because it can
overload the Bishop Digital network and resources, especially on our
shared (virtual) server environments. Since it is unsolicited, users
who receive SPAM often become angry and send complaints to our
upstream providers. This upsets our providers who abhor SPAM for the
same reasons that Bishop Digital does - it causes negative consumer
attitudes and drains resources. We strive to maintain favorable
business relationships in the Web community and obviously will not
allow any practice that threatens these relationships.
Punishment For SPAM
Bishop Digital reserves the right to terminate, without warning, any
account that violates this policy. Usage of Bishop Digital services
constitutes acceptance and understanding of this policy.
You will receive ONE warning if
you are caught sending out spam. If we receive another complaint
regarding your domain or domains your account will be terminated
without notice. Please realize that there are more effective ways to
promote your business other than spam.
Bishop Digital may, at its option, charge $500.00 per SPAM
complaint we receive for both Dedicated and Virtual Server
customers. Resellers will be charged for resold accounts, receiving
SPAM complaints. Reseller may choose to pass this charge down to
their client. These are non-refundable charges and will be invoiced
at the time of complaint notification. This is our way of
maintaining a spam free network.
Bishop Digital reserves the right to decide what it considers
"SPAM", "UCE", "mail bombing", or
"bulk e-mail", and to determine from all of the evidence
whether or not the e-mail recipients were from an "opt-in"
e-mail list. If you claim that your email lists are opt-in you
should be prepared to prove it to us.
Should you choose to e-mail from Bishop Digital servers,
especially if you use mailing lists, you must read and adhere to the
following guidelines, which are offered as a statement of Internet
standards and best current practices for proper mailing list
management and preventing e-mail abuse.
Sanctions
Sanctions for violating
the Acceptable Use Policy (AUP) may include but are not limited to
one or more of the following:
* A fine of $500 per complaint.
* Immediate suspension of services without refund.
* Immediate cancellation of account without refund.
* Turning over evidence to law enforcement authorities.
* Billing for actual hours of labor involved in investigating a
problem caused by the violator.
Sanctions for sending spam (unsolicited commercial E-Mail) to any
address in the Bishop Digital domain or any E-Mail account hosted by
Bishop Digital may include any or all of the following:
* A fine of $500 per E-Mail.
* Blocking of all E-Mail from the offending domain, until the $500
per E-Mail fine is paid.
* Billing for actual hours of labor involved in investigating a
problem caused by the violator.
Basic Mailing List Management
Principles for Preventing Abuse:
Mailing lists are an excellent vehicle for distributing
focused, targeted information to an interested, receptive audience.
Consequently, mailing lists have been used successfully as a highly
effective direct marketing tool.
Unfortunately, some marketers misuse mailing lists through a lack of
understanding of Internet customs and rules of the forum pertaining
to e-mail. Others fail to take adequate precautions to prevent the
lists they manage from being used in an abusive manner.
- The e-mail addresses of new subscribers must be confirmed or
verified before mailings commence. This is usually accomplished
by means of an e-mail message sent to the subscriber to which
s/he must reply, or containing a URL which s/he must visit, in
order to complete the subscription. However it is implemented, a
fundamental requirement of all lists is the verification of all
new subscriptions.
- Mailing list administrators must provide a simple method for
subscribers to terminate their subscriptions, and administrators
should provide clear and effective instructions for
unsubscribing from a mailing list. Mailings from a list must
cease promptly once a subscription is terminated.
- Mailing list administrators should make an "out of
band" procedure (e.g., a means of contact by which messages
may be sent for further correspondence via e-mail or telephone)
available for those who wish to terminate their mailing list
subscriptions but are unable or unwilling to follow standard
automated procedures.
- Mailing list administrators must ensure that the impact of
their mailings on the networks and hosts of others is minimized
by proper list management procedures such as pruning of invalid
or undeliverable addresses, or taking steps to ensure that
mailings do not overwhelm less robust hosts or networks.
- Mailing list administrators must take adequate steps to ensure
that their lists are not used for abusive purposes. For example,
administrators can maintain a "suppression list" of
e-mail addresses from which all subscription requests are
rejected. Addresses would be added to the suppression list upon
request by the parties entitled to use the addresses at issue.
The purpose of the suppression list would be to prevent
subscription of addresses appearing on the suppression list by
unauthorized third parties. Such suppression lists should also
give properly authorized domain administrators the option to
suppress all mailings to the domains for which they are
responsible.
- Mailing list administrators must make adequate disclosures
about how subscriber addresses will be used, including whether
or not addresses are subject to sale or trade with other
parties. Once a mailing list is traded or sold, it may no longer
be an opt-in mailing list. Therefore, those who are acquiring
"opt-in" lists from others must examine the terms and
conditions under which the addresses were originally compiled
and determine that all recipients have in fact opted-in
specifically to the mailing lists to which they are being traded
or sold.
- Mailing list administrators should make adequate disclosures
about the nature of their mailing lists, including the subject
matter of the lists and anticipated frequency of messages. A
substantive change in either the subject matter or frequency of
messages may constitute a new and separate mailing list
requiring a separate subscription. List administrators should
create a new mailing list when there is a substantive change in
either the subject matter or frequency of messages. A
notification about the new mailing list may be appropriate on
the existing mailing list, but existing subscribers should never
be subscribed automatically to the new list. For example, if
Company A acquires Company B, and Company B has compiled opt-in
mailing lists, Company A should not summarily incorporate
Company B's mailing lists into its own.
*This SPAM (UCE) Accepted Use Policy and all other Bishop Digital
policies are subject to change by Bishop Digital without notice.
Continued usage of the services after a change to this policy is
implemented and posted on the Bishop Digital site constitutes your
acceptance of such change or policy. We encourage you to regularly
check the Bishop Digital site for any changes or additions. Visit
our Terms of Use
for further information regarding our policies.
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