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About
Bishop Digital
At Bishop Digital we start with
the assumption that customer success is our success. We understand that
web services can be expensive. Costs for equipment, servers, routers, bandwidth,
and technical expertise can stifle growth and profit. Bishop Digital is
your technical partner. We provide you with the technical resources at an
affordable cost which allows you to focus on your business without the technical
headaches and overhead.
At Bishop Digital we gain customer
loyalty the old fashioned way - we earn it.
We know that reputation in the
Information Age means everything, and that the only way to achieve success is by
taking care of our customers and giving them every advantage that the technology
will allow.
Bishop Digital customers have our
word that we will be there to assist them every step of the way as we enter this
new and exciting era. We look forward to hearing from you soon and hope that you
will make us part of your team by including us in your overall business plan.
Bishop Digital offers everything
you need to establish a fast and reliable Internet presence for your company.
We're 100% committed to providing you with the best possible service.
Bishop Digital strives to provide each of our
customers with three things - Quality, Reliability and Customer Satisfaction.
Quality
At Bishop Digital, we realize that your web site is very important to you, that
is why we utilize the latest Internet software and hardware technologies on our
servers. This ensures that our customers receive the best all around hosting
service that is available today.
Reliability
We have one of the strongest network connections available on the net. Our
servers sit directly on a backbone, meaning we do not have to rely on
traditional telecom connections to provide service.
Customer Satisfaction
Keeping our customers happy takes top priority. We also offer a complete 30 day
money back satisfaction guarantee as well as a 99.5% Up-Time guarantee. These
are just some of the reasons why more then three quarters of our business comes
from personal referrals.
The Bishop Digital provisioning
systems are some of the most technologically advanced in the industry. When you
order online, available 24 hours per day , your service will be immediately
available. What is immediate you ask? Immediate to us means that as soon as the
payment is processed, one of the next screens you see will be the administration
screen for your service. This is important in many ways. First, it provides
"instant access" to your new service. Second, as computer handles the
provisioning-process, there is less chance of a mistake being made. Third, it
cost less money for an automated process than for a human to handle it. (This
saves us money, which we pass along in our prices)
Facility
Our business offices are located in Richland, Washington and servers
are located in a tier one facility in Texas, with a completely controlled
environment, 24/7/365 support, and back-up power generators.
Connectivity
OC-12 connectivity to Time Warner with an OC-3
redundant connection, OC-3 with Verio, and additional DS3s to Savvis
as well as peering relationships with most of the majors.
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